This Privacy Policy explains how 66ex Crypto Limited ("66Ex Crypto", "we", "us" or "our"), a crypto wallet and exchange provider based at 555, 17th St, Denver, Colorado, United States 80202, collects, uses, shares and protects your information when you use our website, apps and services. By using 66Ex Crypto, you agree to the practices described below.
Information we collect
We collect information you provide directly and information gathered automatically as you use our services:
- Identity & contact data — name, email address, phone number, date of birth and government-issued ID used for identity verification (KYC).
- Financial data — wallet addresses, transaction history and payment method details.
- Technical data — IP address, device type, browser, operating system and usage analytics.
- Communications — messages you send to our support team by phone or email.
How we use your information
We use your information to:
- Create and secure your account and verify your identity.
- Process transactions and provide our wallet and exchange services.
- Comply with legal, regulatory and anti-money-laundering obligations.
- Detect, prevent and investigate fraud or unauthorised activity.
- Improve our products and provide customer support.
Cookies & tracking
We use cookies and similar technologies to keep you signed in, remember your preferences and understand how our services are used. You can control cookies through your browser settings, though some features may not work without them.
How we share information
We do not sell your personal data. We may share it with trusted service providers (such as identity verification and payment partners), with regulators and law-enforcement where legally required, and in connection with a corporate transaction such as a merger or acquisition.
Data security
We protect your information with 256-bit encryption, multi-signature wallets and the storage of the majority of digital assets in insured offline cold storage. While we work hard to safeguard your data, no method of transmission or storage is completely secure.
Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal data, and to object to certain uses. To exercise these rights, contact us using the details below.
Data retention
We retain your information for as long as your account is active and for any additional period required to meet our legal, tax and regulatory obligations.
Children’s privacy
66Ex Crypto is not intended for anyone under 18. We do not knowingly collect personal data from minors.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "last updated" date.
Contact us
Questions about this policy or your data? Contact 66ex Crypto Limited at contact@66excrypto.com, by phone at +1-800-654-4569, or by mail at 555, 17th St, Denver, Colorado, United States 80202.
See also our Terms of Service.